Home » Categories » Multiple Categories

How do I add an Domain email account using the Customer Portal?

 

1. Open the Customer Account Portal - https://customer.ntinet.com.

2. Enter your account username and password in the Customer Login boxes. If you do not know your username and password you will need to call our office during normal business hours to obtain this information.

3.       Click on the Current Rates

 

4.       Choose "View Service"  from the service rate you wish to add email to.

 

 

5.       Click on the "Manage Child Services" link.

 

 

6.  Click the "add" link.

 

 

7.       Select the your company Domain Name from the drop box, enter your username in the username box (The username will be the first part of your email address , enter a password in the password box (passwords must contain at least 6 characters and one of the characters must be a number or symbol).

 

 

8.   Click the Add Service button

9.   Your new email address will now be created on the Mail server.  

 

If you are using a program such as Outlook Express or Windows Mail to retrieve and send your email messages, you will need to add this email account to your email software.  For assistance on how to do this, please review our other knowledge base articles on setting up your specific email software.



 
 

 

Attachments Attachments
There are no attachments for this article.
Related Articles
How to Filter email by Sender
Viewed 1891 times since Thu, Oct 24, 2013
How do I Forward email to another email account automatically?
Viewed 1767 times since Thu, Jun 6, 2013
What username and password do I use to access my quarantine?
Viewed 1993 times since Thu, Jun 6, 2013
How do I delete messages listed in the Spam Digest email?
Viewed 1874 times since Thu, Jun 6, 2013
How to Configure Digest Settings
Viewed 1507 times since Thu, Oct 24, 2013
General Email Configuration Information
Viewed 2184 times since Thu, Jun 6, 2013
What are “Quarantined” messages?
Viewed 1928 times since Thu, Jun 6, 2013
How to set up email with Outlook.
Viewed 2793 times since Thu, Jun 6, 2013
I forgot my email password. What do I do?
Viewed 2619 times since Thu, Jun 6, 2013