Fiber Broadband Minimum System Recommendations
Your NTInet Gigabit service plan is "sized" to support all of your connected devices at the same time and is often faster than a single device can handle, especially over a Wi-Fi connection. While newer devices should be able to handle greater speeds over Wi-Fi, older devices may not do as well, even under ideal conditions.
For faster speeds, try using an Ethernet connection instead. Speeds through a hardwired connection are naturally faster than speeds over Wi-Fi since there can be potential wireless interference or poor Wi-Fi signal.
The following minimum system requirements for your connected devices will ensure you’re getting the most out of your NTInet Fiber Broadband service.
Computer System
Your computer needs a sufficient Ethernet adapter for the speed plan you choose. There are other factors on your device that can affect your speeds like the operating system, processor, memory, network adapter, the browser and the number of apps you have running.
Speeds up to 1 Gigabit (Fiber 1000)
Operating System: Windows 10 (64 bit) or Apple-supported OS X operating system.
Processor: Intel® Core™ i5-3320M CPU @ 2.60GHz (4 CPUs)
Memory: 16 GB
Hard Drive: 64 GB or larger, SSD recommended.
Ethernet Adapter: 10/100/1000 Gigabit Ethernet interface or adapter for wired connection. (How to find?)
Speeds up to 100 Mbps (Fiber 100)
Operating System: Windows 10 (64 bit) or Apple-supported OS X operating system.
Intel Core i5 (or faster) processor
Ethernet Adapter: 10/100 Fast Ethernet interface or adapter for wired connection. (How to find?)
Speeds up to 25 Mbps (Fiber 25)
Operating System: Windows 10 (64 bit) or Apple-supported OS X operating system
Intel Core i3 (or faster) processor.
Ethernet Adapter: 10/100 Fast Ethernet interface or adapter for wired connection. (How to find?)
Ethernet Cable
Cat5e or Cat6 Ethernet cable from your modem or gateway to your connected device.
Note: Due to Ethernet overhead, actual download speeds are limited to 940 Mbps over a hardwired connection.
Wi-Fi
Speed tests performed over a wireless connection don't reflect your full connection speed. Keep in mind that wired connections are faster, more secure, more dependable and should be used whenever possible. You can improve Wi-Fi speed by positioning your Wireless Gateway centrally in your home. For larger and 2-story homes you may need to add extenders to achieve maximum speeds. See NTInet's SmartHome Wi-Fi to help in this situation,
To get fastest Wi-Fi speeds possible in your environment your computer and modem/router will both need to support 802.11ac* and be connected @ 5 Ghz.
Your Computer: 802.11ac* WiFi adapter connected @ 5 Ghz
Your modem/router: 802.11ac* WiFi radio connected @ 5 Ghz
*802.11ac has a theoretical speed of 1.3 Gbps. Real-world speeds are around 400Mbps. Factors like interference, distance from Wi-Fi gateway and number of devices connected can reduce speeds dramatically.
Other devices.
If you have multiple devices using your high-speed internet, your speed will be shared with those devices. Be aware of all the devices that can eat up your speeds: other computers, gaming system, web enabled camera, DVRs, TV's, routers, VoIP phones, wireless printers, smart phones, Android, iPhone, iPad, Smarthome, Roku, Apple TV or Chromecast.
